Privacy Policy

How Zelmaronkhit protects and manages your personal information

Last updated:

Introduction

Zelmaronkhit is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our delivery services.

We take your privacy seriously and are committed to handling your personal information responsibly and in accordance with applicable privacy laws and regulations.

Information We Collect

When you use Zelmaronkhit services, we may collect the following information:

  • Your name and contact details
  • Delivery and pickup addresses
  • Phone numbers and email addresses
  • Payment information for processing transactions
  • Details about packages and delivery requirements
  • Information about how you use our website and services

Automated Information Collection

We may automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing patterns.

How We Use Your Information

Zelmaronkhit uses your personal information to:

  • Provide and manage delivery services
  • Communicate with you about your deliveries
  • Process payments and manage accounts
  • Improve our services and customer experience
  • Comply with legal obligations
  • Send you marketing communications with your consent

Legal Basis for Processing

We process your personal information based on legitimate business interests, contractual necessity, legal obligations, and with your consent where required.

Data Protection

We implement appropriate security measures to protect your personal information. Zelmaronkhit uses secure systems and follows industry best practices to safeguard your data against unauthorized access, alteration, or disclosure.

Security Measures

Our security measures include encryption, secure servers, access controls, and regular security assessments. We continuously work to improve our security practices.

Data Sharing

Zelmaronkhit does not sell your personal information. We may share information with service providers who assist in our operations, but only to the extent necessary to provide our delivery services.

Service Providers

We may share information with trusted service providers who help us operate our business, such as payment processors, IT service providers, and delivery partners. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and the safety of our users.

Your Rights

You have the right to access, correct, or delete your personal information held by Zelmaronkhit. You may also withdraw consent for data processing at any time by contacting us.

Access and Correction

You can request access to your personal information and request corrections if any information is inaccurate or incomplete.

Deletion Rights

You can request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain information.

Objection and Restriction

You have the right to object to certain processing activities and request restriction of processing in specific circumstances.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Typically, we retain delivery records and customer information for a period of 7 years to comply with legal and accounting requirements.

International Data Transfers

Your personal information is primarily processed and stored in Australia. If we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Zelmaronkhit at:

Email: admin@zelmaronkhit.world
Phone: +61 2 8273 7128
Address: 25 Martin Place, Sydney NSW 2000, Australia